Communication overload in Project Management

We are living in a day and age where we get information from all over. Every day there are new channels of information:

  • New Apps
  • New Software
  • New Collaboration Tools
  • Etc.

You can get so lost in all this and never be able to concentrate on anything. That’s where you need to organize yourself and structure your approach. If you don’t you risk drowning in this flood of information. In addition to that many of us have gotten addicted to social media updates to a certain level. This definitely diverts our attention, think of the times you have sat in a meeting and someone is physically present, but their mind & eyes are fixed on their phone. Think of how irritating it is. Now realize it is  just as irritating to others if you do it.

In order to survive in this world of over-information you need to:

  1. Decide what tool to use for what – it should be 1 tool for a group you work with, so that all the information is in the same place
  2. If you are in a team / group that works together, decide which tool to use. It should only be one. You can be the person to push for this even if you are not the team leader
  3. Set out the rules – what can be done and what can’t be done? What can you post, what can’t you post? Frequency? Timings? etc
  4. Control yourself
    1. Did you actually know that all the alerts on your phone can be set on silent?
    1. Did you know, that just because a message comes in, you do not need to open it there and then?
    1. Did you know that you do not need to respond to every message immediately? Just because someone is asking for a document or answer, does not mean you need to drop everything and do it right now.
    1. Sit down and analyze what kind of requests you need to respond to:
      1. Immediately
      1. Within 1-2 hours
      1. Same day
      1. Within 24 hours
      1. After 48 hours or more
  5. Focus on what you are doing and stop looking on your phone all the time
  6. Put your phone away, put it in your bag, when you are having a meeting
  7. Social Media info is not going away, just because you have not read it immediately. You can check it after work or during a break if you must

If you work on the above points, you can get yourself to focus more on your work and safe time. Think about it.

What do Nursing and Project Management have in common?

Have you ever thought about what Nursing and Project Management have in common? This actually helped me embrace Project Management when I found myself being forced into Project Management and was not ready to move into a new profession.

Right out of High School I trained as a Nurse and worked in the medical field for over 20 years. Then suddenly I couldn’t find a job in the Healthcare Sector and the Healthcare Software Company I was working for closed down. One of the shareholders offered me a job in his IT Company and my journey into the scary world of IT began. I actually asked my future boss what he thinks I could do in his company, since I am a Nurse and Medical Administrator. He told me I know my customer service and customers are the same in all industries. So I unknowingly my journey into Project Management. First I was given all the serious client complaints to sort out and automatically I ended up sorting issues on one of the Mega Projects. One day suddenly the Managing Director called me into his office and told me he wants me to do project management. That was a really scary thought….., especially in the IT world, that was so different from the medical world I came from. I told him I don’t know anything about it and think it is better if he employs someone who is trained. So I thought I got away with it, since I was left alone for 6 months. However the next time I was summoned, I was told in no uncertain terms I have to do project management or I would be laid off. With a heavy heart I took up project management. First I read as much as I could online and at the same time learned what I could from my Data Infrastructure Team on the technical side. I took a course in MS Project, which only proofed to me that I still did not know much about Project Management. So I looked for training. The only reason I took the PMP training, was that it was cheaper than the other trainings like Prince 2 – I didn’t know the difference at the time – and my employer was more likely to pay for it.
This decision opened up an entire new world for me.

But the decisive moment came when I sat for the first day in the PMP training. The trainer was doing the initial introduction of what project management is and was talking about project planning. Suddenly everything sounded so familiar:

Goals, Risks, Planning, Monitoring – those were all terminologies I was familiar with. As Nurses, when you do proper Client Care Planning, you look at all these, define them and plan your care accordingly. That’s when It clicked in my mind and I realized that I can do project management. Thanks to this AHA moment I was able to embrace a new profession in my late 40s and also realized that I had been doing project management all my life. Somehow I always ended up managing one project or other.

Getting started with my Ramblings

Hi everyone,

here I am trying to find my place n the world of blogs. I am completely new to this and will be trying out different things.

I am a Project Manager, Program Manager, PMO Manager, Project Compliance Officer, Project Process Development Specialist, Change Manager, Trainer & Mentor and want to share my experience and my lessons learned. I do publish regular articles in both ProjectManagement.com and KiGospaces and am now venturing into blogging.

For now I want to write a blog every Tuesday. Then we take ti from there and see how it goes.